Customer Service Advisor - Dutch Speaker (On-Site, from 05 Nov)

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: Monday to Saturday (including bank holidays):; 08:00 AM – 06:00 PM (Portuguese time)

There's an opening for a Customer Service Advisor in Lisbon, Portugal - ideal for Dutch speakers looking for their next move.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What We Offer:

• Salary: 930,00 €

Your Responsibilities:

• Follow up on open cases rather than letting them sit
• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source
• Stay calm and clear with customers even when they're frustrated

Requirements:

• Fluent Dutch, English
• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal
• Able to stay organized when handling multiple cases at once

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Sound like you? Hit apply and we'll take it from there.