Customer Support Representative - Japanese Speaker | Athens, Greece

An employer in Athens is hiring for a Customer Support Representative role and building out their Japanese team.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

Key Responsibilities:

• Recognize when something needs escalating versus resolving directly
• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email

Requirements:

• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Comfortable in a fast-moving, customer-facing role
• Right to work in the country without sponsorship required
• Solid working English alongside your Japanese

Working Conditions:

• Work model: Remote

This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right.

Sound like you? Hit apply and we'll take it from there.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.