Customer Care Specialist - Dutch Speaker (starts November)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Our Dutch customer team in Athens keeps growing, and we are now adding new colleagues. Start date: 2 November 2026.

Good customer care is what this team is known for, and you will help keep that standard high. The team measures success by how well customers feel looked after, not only by how fast a case closes.

Your Responsibilities:

• Support new colleagues by sharing practical tips from your cases
• Use internal knowledge articles to check answers before you respond
• Keep customers informed about timescales and next steps
• Suggest improvements that reduce repeat contacts

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Patience and a helpful manner, even in difficult conversations
• Clear, professional written and spoken communication
• Basic computer skills and confidence with web-based tools
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Start your application with the button below, and we will follow up with the next steps.