Customer Service Agent - Dutch Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

A team in Athens is looking for Dutch speakers to join its customer operation. Start date: 2 November 2026.

Good customer care is what this team is known for, and you will help keep that standard high. You will learn the product quickly, and your knowledge will grow with every case you handle.

Your Responsibilities:

• Track your own quality scores and act on the feedback
• Handle billing and account questions with care and accuracy
• Follow up on open cases so that customers are not left waiting
• Stay calm and courteous with frustrated customers

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Comfortable learning new internal systems quickly
• Attention to detail and accurate record keeping
• Patience and a helpful manner, even in difficult conversations
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Everyone is welcome to apply, as we focus on skills and motivation. Apply below to get started.