Customer Care Specialist - Dutch Speaker (Remote) (starts October)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Our Dutch customer team in Athens keeps growing, and we are now adding new colleagues. Start date: 26 October 2026.

Customers often say thank you when a problem is finally solved, and that is a big part of the job. You will work across phone, email and chat, so flexibility is part of the job.

Your Responsibilities:

• Explain step-by-step solutions in clear, simple language
• Resolve everyday issues without unnecessary transfers
• Handle billing and account questions with care and accuracy
• Support new colleagues by sharing practical tips from your cases

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Clear, professional written and spoken communication
• Patience and a helpful manner, even in difficult conversations
• Ability to stay organised when handling several cases at once
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply today using the button on this page, and we will walk you through the rest of the process.