Customer Support Representative - Icelandic Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

This position suits someone who wants stable, well-organised work in Athens helping Icelandic-speaking customers. Start date: 2 November 2026.

Some days bring quick, simple requests, and others need careful investigation and patient follow-up. Good customer care is what this team is known for, and you will help keep that standard high.

Your Responsibilities:

• Explain step-by-step solutions in clear, simple language
• Keep case records accurate and up to date
• Suggest improvements that reduce repeat contacts
• Meet the quality and response standards the team sets

Requirements:

• Fluent Icelandic
• Good English for internal tools and written documentation
• Attention to detail and accurate record keeping
• Comfortable learning new internal systems quickly
• Willingness to work the shift pattern set for the team
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

If this sounds like the right role for you, apply below and ask anything you need to know along the way.