Customer Advisor (Spanish Speaker) – Athens, Greece

Location: Athens, Greece (Remote & On-site options available)
Start Date: August 2025
Employment Type: Full-Time | Remote / Hybrid / On-site

About the Role

We're hiring a passionate and customer-focused Customer Advisor with native or near-native Spanish language skills to join our growing team in Athens, Greece. Whether you prefer working from home or from a modern office in one of Europe's most iconic cities, we offer the flexibility to suit your lifestyle — plus a full relocation package to get you here.

This is a great entry point for someone looking to build a career in customer experience, with full training provided from day one.

What You'll Do

• Handle inbound customer queries via phone, email, and live chat in Spanish
• Deliver a high-quality, professional experience to every customer interaction
• Troubleshoot issues, provide accurate information, and escalate cases where needed
• Log interactions and maintain up-to-date records in the CRM system
• Collaborate with your team to meet and exceed customer satisfaction targets
• Contribute to a positive, supportive team culture across remote and on-site channels

What We're Looking For

• Native or fluent Spanish speaker (C1/C2 level) — essential
• Fluent in English (working language of the team)
• 0–2 years of experience in customer service, support, retail, hospitality, or any client-facing role
• Excellent communication skills — empathetic, clear, and professional
• Comfortable working independently in a remote setup as well as in an office environment
• Problem-solver with a positive, can-do attitude
• EU work authorization or eligible for visa sponsorship

What We Offer

• Full relocation package to Athens — flights, accommodation support, and settling-in assistance
• August 2025 start — clear timeline to plan your move
• Flexible work model — choose remote, on-site, or hybrid depending on your preference
• Competitive salary + performance bonuses
• Paid annual leave + Greek public holidays
• Structured onboarding and ongoing training
• A multicultural, international team environment
• Clear progression opportunities within the company

Why Athens?

Athens is a city that surprises everyone who lives there — rich history, stunning landscapes, incredible food, and a warm Mediterranean lifestyle. With a fast-growing tech and BPO scene, it's becoming one of Europe's most attractive destinations for international professionals. We take care of the move so you can focus on settling in and thriving.

Ready to Make the Move?

If you're a Spanish speaker looking to kick off your customer service career in the heart of Athens — with the flexibility to work the way you want — we'd love to hear from you.

Apply now and a member of our recruitment team will be in touch within 3 business days.