Customer Support Specialist - Danish Speaker

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Are you a fluent Danish speaker looking for your next step in Athens? Start date: 21 October 2026.

You will handle everyday requests from start to finish and escalate only when it is genuinely needed. Clear notes and a steady pace help the whole team deliver consistent answers.

Your Responsibilities:

• Track your own quality scores and act on the feedback
• Answer questions about products, orders and accounts
• Resolve everyday issues without unnecessary transfers
• Confirm each resolution with the customer before closing a case

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Patience and a helpful manner, even in difficult conversations
• Clear, professional written and spoken communication
• Basic computer skills and confidence with web-based tools
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Relocation Package:

• Relocation support: two weeks of hotel accommodation, a return flight from within the EU, airport pickup and help with the real estate agency fee.

Send your application through the button on this page, and we will contact you about what happens next.