Customer Service Representative - Swedish Speaker

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Our Athens site runs a busy Swedish service line, and we are looking for people who can keep up its standards. Start date: 19 October 2026.

You will handle everyday requests from start to finish and escalate only when it is genuinely needed. Customers often say thank you when a problem is finally solved, and that is a big part of the job.

Your Responsibilities:

• Track your own quality scores and act on the feedback
• Support new colleagues by sharing practical tips from your cases
• Meet the quality and response standards the team sets
• Stay calm and courteous with frustrated customers

Requirements:

• Fluent Swedish
• Good English for internal tools and written documentation
• Attention to detail and accurate record keeping
• Willingness to work the shift pattern set for the team
• Basic computer skills and confidence with web-based tools
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply through this page and we will share the full details with you during the first conversation.