Customer Support Representative - Norwegian Speaker

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

This position suits someone who wants stable, well-organised work in Athens helping Norwegian-speaking customers. Start date: 12 October 2026.

Most of your day is spent listening, understanding the issue and explaining the next step. Clear notes and a steady pace help the whole team deliver consistent answers.

Your Responsibilities:

• Pass recurring issues to your team leader so they can be fixed at source
• Stay calm and courteous with frustrated customers
• Meet the quality and response standards the team sets
• Keep case records accurate and up to date

Requirements:

• Fluent Norwegian
• Good English for internal tools and written documentation
• Previous customer-facing experience is an advantage, though not required
• Attention to detail and accurate record keeping
• Patience and a helpful manner, even in difficult conversations
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Start your application with the button below, and we will follow up with the next steps.