Customer Service Agent - Danish Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Our Danish customer team in Athens keeps growing, and we are now adding new colleagues. Start date: 2 November 2026.

Colleagues share tips and approaches often, so you are never working through a difficult case alone. The role rewards patience, clear language and a calm tone, even when someone is frustrated.

Your Responsibilities:

• Confirm each resolution with the customer before closing a case
• Handle billing and account questions with care and accuracy
• Resolve everyday issues without unnecessary transfers
• Keep case records accurate and up to date

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Patience and a helpful manner, even in difficult conversations
• Ability to stay organised when handling several cases at once
• Attention to detail and accurate record keeping
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next.