Customer Support Representative - Japanese Speaker | Athens, Greece

A well-established company in Athens is expanding and looking to bring on a Customer Support Representative.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Follow up on open cases rather than letting them sit
• Contribute to a supportive, collaborative team environment
• Keep internal systems and case notes accurate and current
• Recognize when something needs escalating versus resolving directly

What we're looking for:

• Some prior customer-facing experience is a plus, though not essential
• Able to stay organized when handling multiple cases at once
• Clear, professional communication style, written and verbal
• Reasonably tech-comfortable - happy learning new internal systems

Details:

• Work model: Remote

We keep candidates updated at each stage rather than leaving you guessing after you apply.

If you've read this far and you're curious, that's usually a good sign - apply.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.