Customer Support - French Speaker | Porto, Portugal

This Customer Support opening in Porto, Portugal is a good fit for someone who's fluent in French and ready for a new challenge.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What you'd be doing:

• Contribute to a supportive, collaborative team environment
• Follow up on open cases rather than letting them sit
• Recognize when something needs escalating versus resolving directly
• Stay calm and clear with customers even when they're frustrated

What we're looking for:

• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal
• Fluent French, written and spoken
• Some prior customer-facing experience is a plus, though not essential

Details:

• Work model: On-Site

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Interested? Apply and we'll be in touch.