Customer Support Representative - French Speaker (On-Site, from 30 Oct)

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

This Customer Support Representative opening in Lisbon, Portugal is a good fit for someone who's fluent in French and ready for a new challenge.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

Your Responsibilities:

• Keep internal systems and case notes accurate and current
• Follow up on open cases rather than letting them sit
• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment

Requirements:

• French: Fluent | English: B2
• Able to stay organized when handling multiple cases at once
• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Interested? Use the Apply button below and our recruitment team will be in touch.