Customer Support Representative - Hebrew Speaker (On-Site/Remote)

Location: Lisbon, Portugal
Work Model: On-Site, Remote
Schedule: 8 hours per day, 5 working days per week

An employer in Lisbon is hiring for a Customer Support Representative role and building out their Hebrew team.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

Your Responsibilities:

• Stay calm and clear with customers even when they're frustrated
• Flag recurring issues so they can be addressed at the source
• Respond to customer questions across phone, chat, and/or email
• Follow up on open cases rather than letting them sit

Requirements:

• Fluent Hebrew
• Clear, professional communication style, written and verbal
• Some prior customer-facing experience is a plus, though not essential
• Reasonably tech-comfortable - happy learning new internal systems

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Sound like you? Hit apply and we'll take it from there.