Technical Support Advisor - French Speaker (Hybrid, from 02 Nov)

Location: Porto, Portugal
Work Model: Hybrid

A French-speaking Technical Support Advisor is needed for a team based in Porto, Portugal.

Good fit for someone who likes untangling technical problems and can explain the fix in plain language to someone non-technical.

Your Responsibilities:

• Diagnose technical issues reported by customers
• Stay current on product changes that affect common issues
• Follow up to confirm a fix actually solved the problem
• Walk customers through fixes step by step, without jargon

Requirements:

• French: Fluent | English: B2
• Right to work in the country without sponsorship required
• Comfortable in a fast-moving, customer-facing role
• Able to stay organized when handling multiple cases at once

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Apply using the button on this page and we'll follow up with next steps.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.