Customer Support Representative - Portuguese Speaker (Remote, from 02 Nov)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We're recruiting a Customer Support Representative for a growing team in Athens, Greece.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What We Offer:

• Relocation support available

Your Responsibilities:

• Contribute to a supportive, collaborative team environment
• Follow up on open cases rather than letting them sit
• Keep internal systems and case notes accurate and current
• Recognize when something needs escalating versus resolving directly

Requirements:

• Fluent Portuguese
• Right to work in the country without sponsorship required
• Some prior customer-facing experience is a plus, though not essential
• Eligible to work in the EU (citizenship, valid permit, or equivalent)

Relocation Package:

• 2 Weeks hotel accommodation + Flight ticket (inside the EU)
• Airport Pickup
• Real Estate Agency fee

This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right.

We review applications on a rolling basis, so it's worth applying sooner rather than later.