Customer Support Representative - Icelandic Speaker

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Fluent in Icelandic? A team in Athens is looking for their next Customer Support Representative.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What We Offer:

• Relocation support available

Your Responsibilities:

• Respond to customer questions across phone, chat, and/or email
• Stay calm and clear with customers even when they're frustrated
• Flag recurring issues so they can be addressed at the source
• Resolve issues efficiently without cutting corners on quality

Requirements:

• Fluent Icelandic
• Reasonably tech-comfortable - happy learning new internal systems
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Some prior customer-facing experience is a plus, though not essential

Relocation Package:

• 2 Weeks hotel accommodation + Flight ticket (inside the EU)
• Airport Pickup
• Real Estate Agency fee

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Sound like you? Hit apply and we'll take it from there.