Lithuanian Customer Support Agent - Remote Portugal

Job Description

Looking for a remote career in Funchal or anywhere across Portugal? We are seeking a Lithuanian Customer Support Agent to provide top-tier assistance to our European customer base. Fluency in Lithuanian and English is essential for this role, as you will be communicating with a variety of users daily. Your mission is to provide helpful, timely, and professional responses to customer inquiries, ensuring a smooth experience with our services. This remote position offers a stable career path for those who are dedicated to excellence in customer service.

You will be part of a team that values diversity and collaboration. Despite being remote, you will have frequent interactions with your colleagues and supervisors, ensuring you are never alone in your tasks. We provide a structured onboarding process and continuous support to help you master the responsibilities of the role and grow your professional skills.

Responsibilities

• Handle Lithuanian customer support via phone and chat
• Assist with account management and troubleshooting
• Uphold high standards for service quality
• Work with the team to improve satisfaction

Requirements

• Fluent in Lithuanian (C1–C2)
• Good English skills (B2 level)
• Effective communication abilities