Job Openings Customer Support Representative - Dutch Speaker (On-Site)

About the job Customer Support Representative - Dutch Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Join a Dutch-speaking team in Athens that is known for clear answers and fair, fast resolutions. Start date: 2 November 2026.

Some days bring quick, simple requests, and others need careful investigation and patient follow-up. Expect a steady flow of questions about products, orders and accounts.

Your Responsibilities:

  • Handle billing and account questions with care and accuracy
  • Track your own quality scores and act on the feedback
  • Pass recurring issues to your team leader so they can be fixed at source
  • Follow up on open cases so that customers are not left waiting

Requirements:

  • Fluent Dutch
  • Good English for internal tools and written documentation
  • Willingness to work the shift pattern set for the team
  • Basic computer skills and confidence with web-based tools
  • Attention to detail and accurate record keeping
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply with the button on this page and our recruitment team will reply with the next steps.