Customer Support Agent - Dutch Speaker (starts October)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Join a Dutch-speaking team in Athens that is known for clear answers and fair, fast resolutions. Start date: 21 October 2026.

The role rewards patience, clear language and a calm tone, even when someone is frustrated. Clear notes and a steady pace help the whole team deliver consistent answers.

Your Responsibilities:

• Follow up on open cases so that customers are not left waiting
• Support new colleagues by sharing practical tips from your cases
• Keep case records accurate and up to date
• Keep customers informed about timescales and next steps

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Willingness to work the shift pattern set for the team
• Clear, professional written and spoken communication
• Comfortable learning new internal systems quickly
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Interested? Submit your application below and our recruitment team will get back to you shortly.