Customer Support Representative - Dutch Speaker | Lisbon, Portugal

An international employer based in Lisbon, Portugal is hiring a Customer Support Representative to join their Dutch-speaking team.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What you'd be doing:

• Respond to customer questions across phone, chat, and/or email
• Stay calm and clear with customers even when they're frustrated
• Resolve issues efficiently without cutting corners on quality
• Flag recurring issues so they can be addressed at the source

What we're looking for:

• Clear, professional communication style, written and verbal
• Some prior customer-facing experience is a plus, though not essential
• Able to stay organized when handling multiple cases at once
• Reasonably tech-comfortable - happy learning new internal systems

Details:

• Work model: Remote

Relocation support, where offered, is handled directly with the employer and discussed during the process - happy to walk you through what applies here.

Apply below and our recruitment team will follow up with next steps.