Technical Support Advisor - French Speaker (Hybrid, from 06 Nov)

Location: Porto, Portugal
Work Model: Hybrid

This Technical Support Advisor opening in Porto, Portugal is a good fit for someone who's fluent in French and ready for a new challenge.

Good fit for someone who likes untangling technical problems and can explain the fix in plain language to someone non-technical.

Your Responsibilities:

• Spot recurring issues and flag them upstream
• Stay current on product changes that affect common issues
• Escalate anything beyond first-line scope to the right team
• Balance thoroughness with keeping resolution times reasonable

Requirements:

• French: Fluent | English: B2
• Clear, professional communication style, written and verbal
• Reasonably tech-comfortable - happy learning new internal systems
• Able to stay organized when handling multiple cases at once

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Apply using the button on this page and we'll follow up with next steps.