Customer Support Representative - Portuguese Speaker

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

A Portuguese-speaking Customer Support Representative is needed for a team based in Lisbon, Portugal.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

Your Responsibilities:

• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current
• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment

Requirements:

• Fluent Portuguese, French
• Right to work in the country without sponsorship required
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Comfortable in a fast-moving, customer-facing role

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Interested? Use the Apply button below and our recruitment team will be in touch.