Customer Support Representative - Portuguese Speaker (On-Site, from 06 Oct)

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: Monday to Sunday; 08:00–23:00

There's an opening for a Customer Support Representative in Lisbon, Portugal - ideal for Portuguese speakers looking for their next move.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

Your Responsibilities:

• Stay calm and clear with customers even when they're frustrated
• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source
• Follow up on open cases rather than letting them sit

Requirements:

• Fluent Portuguese
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Right to work in the country without sponsorship required
• Comfortable in a fast-moving, customer-facing role

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Applications are open now - apply below to get the conversation started.