Remote Spanish Speaker Healthcare Support Specialist

Our client is a global healthcare leader driven by science and dedicated to improving peoples lives helping them feel better, do more, and live longer.

If you're fluent in Spanish and English and you enjoy helping others, this is a great opportunity to join a team that truly makes a difference in the daily lives of consumers.

What you'll be doing

As part of the Consumer Care team, you'll represent the brand directly to its customers. Your role will involve offering guidance, responding to product questions, handling concerns, and even engaging with consumers across digital channels.

Using empathy, active listening, and strong communication, you'll work to clearly understand each inquiry and provide the right level of support especially in more delicate situations. You'll also build solid knowledge of the product range and consumer needs, becoming a reliable source of information. Your insights and ideas will be valued as we continuously improve the service experience.

What you need to succeed

• Fluency in Spanish and English, both spoken and written
• Great verbal communication skills and active listening
• Previous experience in customer service or contact centers is a plus
• Good typing speed and digital literacy (MS Office included)
• Strong organizational skills and good judgement
• A collaborative spirit and positive energy

What we offer

• Full-time position with the following shift options (Monday-Friday):
  11:00-20:00, 13:00-22:00, 16:00-01:00
• Competitive base salary + monthly performance bonuses
• Remote Work
• Paid training and full onboarding support
• Ongoing learning, development programs, and career-mapping guidance
• Health & wellbeing initiatives
• Relocation assistance (travel reimbursement + accommodation support)

Plus a comprehensive benefits package:

• Health and life insurance
• Multisport card
• Transportation allowance
• Bonuses for important personal milestones
• Additional paid leave for studies
• Exclusive corporate discounts
• Company events and more

If you want to build your career while supporting people in meaningful ways, we'd love to meet you.

This role requires valid authorization to work in the EU. Candidates must hold EU citizenship or a Bulgarian residence card at the time of application.