German- Onboarding Account Manager- Barcelona- Hybrid

This role is tailored for individuals who can navigate the complexities of Danish market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. This involves building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base.

Responsibilities

• In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
• Make outbound customer calls to promote and sell services.
• Detect and understand customer’s objectives and offer adapted solutions for their needs.
• Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
• Be responsible for increasing spend and campaign´s upselling.
• Create, maintain, and update a customer database with complete information.
• Handle a high volume of potential clients daily through phone calls.

Requirements

Requirements

• BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
• Language skills: C2 level of German and English.
• 2 years experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
• Demonstrated ability to work independently and consistently deliver impactful results.
• Strong experience managing customer relationships and improving CRM systems for business outcomes.
• Regularly integrates AI tools into workflows and interprets insights to personalize outreach.
• Excellent communication skills, able to clearly and persuasively explain complex ideas to diverse audiences.
• Thrives in a goal-oriented environment and contributes actively to team success.
• Strong written and verbal presentation skills.
• Self-motivated and proactive, with a confident and determined mindset.
• Works independently while actively collaborating with team members
• Solid business acumen with the ability to analyze market trends and support strategic decisions.
• Skilled in conducting competitor analysis and identifying market trends to inform strategic positioning.
• Strong customer focus and commitment to delivering high-quality experiences.

Specialized Skills for the German Market:

• Market Understanding: clear understanding of the Danish market, including cultural nuances and business practices.
• Strategic Thinking: capability to identify and target companies with growth potential.
• Problem-Solving: complex problem-solving skills to navigate complex contexts.
• Analytical Skills: proficiency in analyzing market trends and customer data.
• Relationship Building: ability to build and maintain relationships with key stakeholders in the German market.
• Ability to unlock substantial opportunities within a market brimming with potential for expansion
• German cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients.
• Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
• Demonstrate a strong understanding of the existing digital marketing ecosystem in each German region and be able to position Google Ads as a valuable and integrated solution.
• Ability to manage more sophisticated questions about ROI and integration with other platforms.
• Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities.
• Ability to tailor outreach strategies that respect and address client’s high focus on data privacy and protection.

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one’s own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification