Greek speakers- Content Moderator- Lisbon

We are looking for motivated Greek speakers professionals to join our team in Lisbon as Content Moderators / Customer Support Specialists for a global e-commerce platform. This role requires strong analytical thinking, attention to detail, and the ability to make fair and rational decisions while maintaining high service standards.

Responsibilities

• Review and moderate online content to ensure compliance with platform policies and community guidelines.

• Identify, investigate, and remove inappropriate or non-compliant content when necessary.

• Monitor and manage high volumes of content queues, especially during peak promotional seasons.

• Provide support related to e-commerce content, marketplace activity, and platform safety.

• Make rational and objective decisions based on internal policies and local market knowledge.

• Maintain accuracy and quality while handling large volumes of cases.

• Collaborate with internal teams to improve moderation processes and ensure platform integrity.

• Deliver excellent service with empathy and professionalism when interacting with users.

Requirements

• Strong content moderation skills and attention to detail.

• Excellent verbal and written communication skills.

• Ability to make rational, fair, and consistent decisions.

• Good understanding of e-commerce platforms and online marketplaces.

• Strong customer service skills and empathy.

• Ability to cope with peaks in queue volumes, especially during promotional campaigns or seasonal events.

• Good local market knowledge and cultural awareness.

• Ability to work efficiently in a fast-paced environment.