Customer Support Representative – German | Lisbon (On-site)*

Customer Support Representative – German | Lisbon (On-site)

Start or grow your career in customer support with a stable on-site role in Lisbon.
This opportunity is open to candidates with or without prior experience, with structured shifts and additional benefits.

Position Details

Location: LACS Santos, Lisbon
Work Model: On-site
Start Dates: 2 February 2026 | 16 February 2026

Working Hours

• Rotational shifts – Monday to Sunday

• Between 08:00 – 00:00

• Shuttle service provided for the last shift

Salary & Compensation

• Base salary (no prior experience): €15,260 gross / year

• Signing bonus: possible €2,000 – €2,500 (based on conditions and eligibility)

Requirements

• German: Fluent / native level

• English: Minimum B2 level

• Open to candidates with or without customer support experience

• Good communication skills and customer-oriented mindset

• Availability to work rotating shifts, including weekends

Role Overview

• Handle customer inquiries via multiple channels

• Provide accurate information and effective solutions

• Ensure a high-quality customer experience

• Follow internal processes and quality guidelines

Why Apply?

Entry-level friendly role with full training provided
Possible signing bonus
Shuttle service for late shifts
Stable on-site position in Lisbon
International working environment

If you speak fluent German and are looking for a customer support role in Lisbon—whether you are experienced or just starting out—apply now!