Customer Support Representative – French | Porto (On-site)*

Customer Support Representative – French | Porto (On-site)

Join a dynamic on-site customer support team in Porto and use your French language skills in an international work environment.
This role is open only to locally based candidates with valid work authorization.

Position Details

Location: Porto, Portugal (On-site)
Eligibility: Only candidates living within 30 km of Porto
Work Authorization: Valid Portuguese work permit required

Working Hours

• Monday – Saturday

• Between 07:00 – 19:00

• Rotational shifts within these hours

Salary & Benefits

Total monthly gross salary: over €1,400 (12-month basis), including:

• Base salary: €930 gross on 14 months

• Guaranteed bonus: €100 gross (or more based on performance) for the first 3 months

• Meal allowance: €9 per working day (net, via meal card)

• Transport reimbursement: up to €40/month
  (upon presentation of a monthly public transport pass)

Requirements

• French: Fluent / native level

• Strong communication and customer-oriented mindset

• Comfortable working on-site and in rotating shifts

• Must live within 30 km of Porto

• Must hold a valid Portuguese work permit

Role Overview

• Handle customer inquiries via multiple channels

• Provide accurate information and effective solutions

• Ensure high levels of customer satisfaction

• Follow internal guidelines and quality standards

Why Apply?

Stable on-site role in Porto
Competitive local salary with guaranteed bonuses
Meal card and transport support
International working environment

If you are fluent in French, live near Porto, and already have a valid work permit, apply now!