German Speaking Marketing Customer Support Specialist — Lisbon / On-Site

Location: Lisbon, Portugal (On-site)
Languages: German (C1/C2) + English
Contract: Full-time

RELOCATION ASSISTANCE for EU CITIZENS ACROSS EUROPE

How to Apply

Send your CV to can.dinler@cbtalents.org or Use Application Form

We are hiring German-Speaking Marketing Customer Support Specialists to support advertisers and digital marketing clients in a structured, service-driven environment. This role combines paid advertising knowledge with strong customer support and problem-solving skills.

Responsibilities

• Support clients with paid advertising campaigns and related inquiries

• Asist with campaign setup, performance questions, and basic troubleshooting

• Provide guidance on social media platforms and digital advertising tools

• Deliver high-quality customer support via phone, email, or chat

• Follow defined processes while meeting quality and productivity KPIs

• Collaborate with internal teams to resolve campaign or technical issues

Requirements

• Experience in paid campaign management (mandatory)

• Degree in Marketing or a related field

• Hands-on experience in Digital Marketing

• Experience in a Contact Centre or service program for an Advertising Tech company
• Strong understanding of social media platforms and digital advertising fundamentals

• Customer-focused mindset with strong communication skills

• Ability to work independently and as part of a team

Compensation

• Base salary: €1,100 gross × 14 months

• Complexity bonus: €60 × 11 months