About the job German-Speaking Trust & Safety Support Specialist | Greece
- Athens (Piraeus), Greece | On-site
- Full-time | Monday–Friday | 10:00 – 18:00
- €1,300 gross/month + bonuses
We are hiring German-speaking Customer Support Specialists to join a global technology company supporting LinkedIn platform users in Athens.
In this role, you will assist users with platform-related inquiries, subscriptions, and product functionality while delivering a high-quality customer experience across LinkedIns digital ecosystem.
This is a exciting opportunity to build experience in customer operations within the global tech industry while working with products used by millions of professionals worldwide.
What You'll Do
- Provide customer support primarily via email and chat, with occasional outbound calls
- Handle inquiries related to LinkedIn Learning and Recruiter subscriptions
- Troubleshoot administrator and platform-related issues
- Support small businesses and educational institutions with LinkedIn advertising inquiries
- Manage multiple conversations simultaneously across chat and email
- Resolve common platform issues including account merging, subscription management, and platform functionality questions
What We're Looking For
- German C1 level or native proficiency
- English B2 level for training and internal communication
- Excellent written communication skills
- Strong PC skills including MS Office
- Ability to manage multiple chats and emails simultaneously
- Strong analytical and problem-solving skills
- Typing speed: 25+ words per minute.
What You'll Get
- €1,300 gross monthly salary
- Performance bonus up to 10%
- €150 monthly accommodation bonus (first year)
- Transportation bonus up to €100/month
- Professional onboarding and training
- International work environment in Athens
- Contract duration: 8 months.
Why Join
- Work with LinkedIn products used by professionals worldwide
- Gain experience within a global technology environment
- Build skills in platform support, subscriptions, and digital customer operations
- Join a multicultural team in Athens
If you speak German and enjoy helping users navigate digital platforms, this role offers a strong entry point into customer operations within the tech industry.
Apply now to join an international team supporting LinkedIn users globally.