Danish-Speaking Content Moderator & Customer Support Agent

• Athens, Greece | On-site
• Full-time | Monday–Friday (+ occasional weekends)

We are currently hiring Danish-speaking Content Moderators & Customer Support Agents to join the Athens operations of a global leader in customer experience management and digital support services.

In this role, you will contribute to maintaining a safe and positive online environment for users of a major global social media platform. Your responsibilities will include reviewing various types of user-generated content and assisting users with account-related inquiries.

You will work within an international and dynamic environment, collaborating with teams that ensure platform integrity and compliance with community guidelines.

What you will do

• Review and moderate content such as posts, comments, videos, and advertisements
• Investigate reports of harassment, abuse, or policy violations
• Provide support via chat, email, and occasional outbound calls
• Assist users with account or payment-related inquiries
• Escalate policy issues and contribute to improving platform safety

Requirements

• Fluent Danish (C1–C2)
• English B2 or higher
• Strong decision-making and analytical skills
• Ability to work in a fast-paced digital environment

This role offers an exciting opportunity to build experience in Trust & Safety and digital platform operations while living in Athens.