Our client is an IT Support firm located near Tanjong Pagar MRT Station. Successful candidate will work on providing support to users, configuring systems for onboarding/offboarding, coordinating with overseas HQ IT, managing tickets, and updating IT assets.

Responsibilities:

• Provide timely assistance to users, addressing and resolving their IT-related issues or requests efficiently.
• Configure IT systems and record necessary information for new employee onboarding.
• Liaise with overseas headquarters' IT teams to escalate and resolve issues.
• Create and manage support tickets, ensuring accurate documentation of reported issues and resolutions.
• Update records and maintain an inventory of IT assets, including hardware, software licenses, and peripherals.

Requirements:

• Excellent command of English, both verbal and written.
• Proven experience in IT support roles.
• Familiarity with IT systems, including hardware, software, networks, and peripherals.
• Ability to work independently as well as collaboratively within a team environment.
• Strong organizational skills with attention to detail.

Additional Information:

• Attractive career path for the right candidate
• 10am to 7pm working time
• 5 day work week 
• Client is an MNC company. 
  

Interested candidates are invited to send in your resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consent us to perform on your behalf.

EA License: 19C9782 (Cultivar Asia Pte Ltd)
EA Personnel: R1326341 (Ng Zhenyu)