JR-198176 Spiff Consultant Lead

Spiff Consultant Lead

Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries.

About this job:
We are looking for a SPIFF Consultant to lead end-to-end delivery of Incentive Compensation Management (ICM) solutions using SPIFF. The role involves conducting client discovery, gathering business requirements, designing and configuring SPIFF logic, supporting testing and deployment, and ensuring the successful implementation and optimization of compensation processes.

Location: LATAM, Europe, North America

How you'll make an impact:

• Serve as a consultant on SPIFF projects, guiding clients through the entire implementation process;
• Conduct discovery sessions to assess business needs, gather requirements, and align solutions with client expectations;
• Develop and document Functional Requirements Documents (FRDs) to ensure clarity and alignment on project deliverables;
• Design and configure SPIFF logic to ensure it meets both business objectives and technical specifications;
• Provide client support during User Acceptance Testing (UAT), addressing any issues that arise and ensuring a smooth implementation;
• Offer support post-implementation, assisting clients with troubleshooting and optimization.

What makes you a great fit:

• Strong theoretical knowledge and practical experience in Incentive Compensation Management (ICM);
• Proven hands-on experience with SPIFF or similar ICM tools such as Xactly, SAP/Callidus, Varicent, or CaptivateIQ;
• Familiarity with CRM and ERP ecosystems;
• Excellent communication and stakeholder management skills in English (written and verbal);
• Additional languages: French, German, Spanish, or Portuguese;
• Ability to work collaboratively in a consultative role, engaging with clients and internal teams to drive successful project outcomes.

You are a star if you have:

• SPIFF University Level 1 and Level 2 certifications (or equivalent expertise).

If you're looking to contribute to global projects, grow your skills, shape the way you work, and be part of a connected international community — Customertimes is the place to build your next career chapter. Are you ready to spark the tech with us?