JR-166048 NetSuite SuiteProjects Pro (PSA) Administrator

Job (Project) Description:

We are looking for a skilled NetSuite SuiteProjects Pro (PSA) Administrator to support Professional Services Automation processes and assist with broader corporate applications.

The role focuses on supporting PSA workflows and ensuring the stability and efficiency of corporate systems across Finance, HR, Procurement, Travel & Expense, and CRM domains.

The ideal candidate will have strong hands-on experience with NetSuite SuiteProjects Pro (formerly OpenAir / NetSuite PSA) and a solid understanding of supporting business-critical systems in a cross-functional environment.

You will be responsible for day-to-day PSA administration, supporting business users, maintaining system stability, and contributing to process and workflow improvements in a fast-paced and evolving environment.

The position is fully remote and requires working in the EST (US) time zone.

Locations:

• Brazil
• Colombia
• Argentina
• Peru
• Costa Rica
• Mexico
• Ukraine
• Poland
• Hungary
• Bulgaria

Responsibilities:

NetSuite SuiteProjects Pro (PSA) Administration

• Perform daily administration and support of SuiteProjects Pro.

• Configure and maintain PSA components, including: project records, tasks, resource allocations, timesheets and approvals, billing rules and revenue workflows

• Create and maintain PSA‑related saved searches, dashboards, and reports.

• Support testing of PSA enhancements, customizations, and release updates.

• Monitor and troubleshoot PSA data integrity issues, user errors, and integration workflows.

• Document system changes, SOPs, and runbooks.

Corporate Applications Administration

• Provide administration and user support for SaaS business applications (Salesforce, Concur, Tipalti, Tropic, and others).

• Manage user access, permissions, and security aligned with IT/compliance policies.

• Assist in troubleshooting application incidents, coordinating with vendors as needed.

• Support minor configuration changes and testing application updates/releases.

Requirements:

Proven experience administering NetSuite SuiteProjects Pro (PSA).

Understanding of project accounting, resource management, time & expense workflows, billing, and PSA reporting.

Experience with standard NetSuite functionalities is a plus.

Basic understanding of reporting, workflows, data structures, and system configurations.

Strong troubleshooting, analytical, and organizational skills.

Eagerness to grow in ERP/PSA and enterprise applications.

Excellent communication skills, with the ability to work with both technical and non-technical stakeholders.

What We Offer:

• Competitive salary;
• 100% remote opportunity;
• Flexible work environment (in-office, remote, or hybrid depending on preferences and manager approval);
• Opportunities for professional growth and career advancement;
• Collaborative and innovative work environment;
• Paid time off, including holidays, vacation and sick leave;
• Benefits may vary by location and will be confirmed during the interview process.