Salon Manager

Salon Manager- Role Summary:

The Salon Manager reports directly to the Director. She oversees cosmetology-related services and

Ensures that the salon is clean, organized and well-staffed. Also performs services such as cutting, coloring and styling hair.

Provides financial reports for the Salon such as revenue and budget needs. Prepares reports on staffing

changes, guests satisfaction, inventory issues and salon upkeep.

Specific Job Responsibilities are, but not limited to, the following:

• Establishes standard operating policies and procedures for all aspects of the Salons operations
• Demonstrates and reinforces excellent guest service to promote a positive customer orientation in the salon and ensure efficient and quality services.
• Recruits, selects, trains/develops and evaluates Salon staff to assure that the staffing levels meet the Salons needs.
• Stays aware and ahead of trends trains staff as needed.
  Networks amongst the ladies of Bahrain to market Salon and expand client base.
• Ensures guests premium service in all areas handles any guests complaints as necessary.
• Ensures speedy solution to problems and monitors repair/replacement of items as required.
• Manages and monitors all areas of the Salons operations to ensure compliance with Great Clips' systems, operating procedures and policies.
• Manages expenses against budget and maintains continual awareness of expense/loss control to ensure effective management of expenses.
• Provides excellent guest service.