Call Centre Agent

Job Description: Debt Collection Agent at Daly Credit Corporation

As a Debt Collection Agent in the Operations department at Daly Credit Corporation, you will play a crucial role in recovering outstanding debts from our clients. Your primary responsibilities will include contacting debtors, negotiating payment plans, and ensuring timely collection of payments.

• Communicate with debtors to discuss payment options and resolve outstanding debts
• Maintain accurate records of all interactions and payment agreements
• Adhere to all relevant laws and regulations governing debt collection practices
• Work closely with other team members to achieve collection targets and goals

If you are a detail-oriented individual with strong communication skills and a passion for helping clients resolve their financial obligations, we would love to have you join our team at Daly Credit Corporation.

Please ensure that the candidates meet the following requirements:

• Minimum of 1 year experience in debt collection
• Strong communication and negotiation skills
• Ability to work well under pressure
• Proficient in using collection software
• Excellent problem-solving abilities
• Working hours - Monday-Friday : 07h00 to 15h45 & 07h30 to 17h00 - 1 Saturday per month : 08h00 to 13h00.