Bookkeeper (AU Client)

KEY RESULT AREAS AND KEY POSITION INDICATORS

Our Clients

• Apply the organisations core value principles to all external and internal clients.

• Adhere to established Client Service Standards in all activities.

• Promote and deliver prompt, professional, efficient, and accurate client services.

• Act as a role model by promoting, monitoring, and adhering to relevant professional and ethical standards.

• Maintain strict compliance with professional and ethical guidelines.

• Respect and uphold all client confidentiality requirements.

• Achieve positive confirmation of client satisfaction related to the quality and manner of work delivered.

Our People

• Apply effective teamwork principles.

• Maintain a supportive, safe, and cooperative workplace, with full understanding of discrimination and harassment guidelines.

• Represent and support the organisation in a professional manner, both internally and externally.

• Follow and uphold organisational standards, policies, and procedures.

Our Business

• Show willingness to learn and apply relevant bookkeeping software and principles.

• Complete work delegated by Directors and Managers within required deadlines.

• Submit timesheets on time.

• Meet billable hours/WIP budget requirements, with a minimum of 1,530 working hours per annum (for full-time positions).

• Work effectively with bookkeeping and accounting teams to ensure timely and accurate delivery of services.

• Ensure time spent on tasks remains within budgeted hours.

• Attend regular internal education and training sessions.

• Identify opportunities to improve or streamline internal business processes and communicate them appropriately.

• Strictly adhere to all confidentiality policies and procedures.

Technical Knowledge

• Thorough knowledge of bookkeeping software such as Xero, MYOB, QBO, and Receipt Bank.

• Clear understanding of business tax obligations including GST, PAYG Withholding, Payroll Tax, Superannuation Guarantee, and Return to Work.

• Strong understanding of payroll obligations including payroll processing, employee entitlements, and redundancies.

• Working knowledge of bookkeeping processes and general business reporting requirements.

Key Responsibilities

• Regular processing of client bookkeeping and maintenance of accurate accounting balances.

• Deliver agreed bookkeeping services to assigned clients with clear deliverables and deadlines.

• Adhere to policies and procedures established by the Bookkeeping Management Team.

• Identify opportunities for process improvement and enhancements to client service delivery.

Job-Related Knowledge, Skills, and Qualities

• Ability to work cooperatively.

• Ability to manage multiple priorities and competing deadlines.

• Consistent achievement of results and deadlines.

• Strong attention to detail.

• Effective decision-making and problem-solving skills.

• Ability to delegate effectively when required.

• Strong time-management capabilities.

• High level of professionalism.

• Motivation and commitment to quality work.

• Sound initiative and proactive mindset.

• Strong interpersonal skills.

• Clear and effective oral communication.

• Clear and professional written communication.

• Strong client service orientation.

• Accountability and willingness to take responsibility.