Collections Specialist (For Pooling)

DBOS is looking for a Collections Specialist who is goal oriented and can provide a fast paced service in processing customers concerns and/in collecting payment. A Debt Collectors who can perform other assigned tasks and duties necessary to support and help the Collections team.

Job Responsibilities:

• Reducing aged debtor report
• Dispute resolution experience with operations, sales interface
• Debtor management and control of 45 to 120 Days accounts
• Handling and resolving of customer queries, dispute and complaints
• Provide customer solutions and implementing of payment plans
• Distributing invoices, receipting, raising credit and processing of payments
• Banking and month end reporting
• Assist with ad hoc duties reporting to the Credit Manager

Job Requirements and Qualifications:

• Bachelor’s or College Degree in Accounting /Finance or in the related field
• Previous solid experience within a Full Function Credit Control role is a MUST
• Must be computer literate and intermediate experience and understanding of Excel
• Strong attention to details and work ethic
• Exceptional English verbal and written communication skills
• Must be a team player
• Commitment to excellent customer service
• Goal oriented