Marketing Support Specialist

First Table is on a mission to unite restaurants and food lovers worldwide. Headquartered in Queenstown, they've been leading the charge in the hospitality tech industry for over a decade, with operations spanning New Zealand, Australia, and the UK. They're not just a "deals website"; they're a platform that fosters restaurant discovery and connects people over their shared love of food.

The Marketing Operations Administrator provides essential operational and content quality support to the Marketing and Brand team. This role plays a key behind-the-scenes function, ensuring marketing content is accurate, consistent, and aligned with brand standards. The role supports the operational delivery of marketing activity across automated restaurant content, newsletters, and social media campaigns, contributing to efficient, repeatable, and well-governed marketing processes. The role involves working with structured, repeatable processes in a fast-paced, tech-driven marketing environment

Key responsibilities

Content and copy quality

• Proofread, edit, and quality-check automated restaurant descriptions and pages to ensure accuracy, clarity, and brand tone
• Review spelling, grammar, formatting, and consistency across marketing content
• Generate and assist with automated newsletters when required
• Apply copy-editing best practices to ensure all consumer-facing content meets brand standards
  

Marketing operations support

• Assist the marketing team with day-to-day administrative and operational tasks
• Support the execution of marketing campaigns through content preparation and coordination
• Maintain templates, workflows, and documentation to support scalable marketing operations
  

Social media and campaign support

• Create templated social media content for restaurant showcase campaigns
• Assist the social media team by coordinating and facilitating restaurant bookings for content creators and influencers
• Help ensure campaign assets and schedules are accurate and delivered on time
  

General duties & responsibilities

• Be punctual and work the hours and times specified.
• Prioritise workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard.
• Support and help develop a positive workplace culture.
• Demonstrate excellent interpersonal communication skills.
• Responsibly manage all business resources within accountability levels.
• Undertake all duties and responsibilities outlined in this job description and all other duties as required by the business.
• Comply with all employment obligations.
• Promptly undertake to complete all reasonable and lawful instructions and directions given.
• Serve the business in good faith, promoting and protecting the business's best interests.
• During work time, and such other times as may be reasonably required, dedicate all effort to the execution and fulfillment of the duties, responsibilities, obligations, and instructions related to employment.
• Demonstrate through own actions a commitment to Health and Safety at work when undertaking work or observing others in the workplace.

Skills, experience, and attributes

Essential skills and experience

• Experience in an administrative, content, communications, or marketing support role, or equivalent transferable experience
• Exceptional written English with strong proofreading, spelling, grammar, and copy-editing skills
• High attention to detail and consistency
• Strong organisational and administrative skills
• Comfortable working with repetitive tasks and structured processes
• Ability to manage multiple tasks and deadlines in a fast-paced environment
  

Desirable but not required

• Passion for creative writing or content creation
• Previous exposure to marketing, digital platforms, or tech environments