Claims Officer

Job Title: Claims Officer

Company: DBOS

Contract Details: Full-Time, AU Client

Job Overview:

We are seeking a highly motivated and detail-oriented Claims Officer to join our team at DBOS. As a Claims Officer, you will be responsible for managing and processing insurance claims for our AU client. The ideal candidate will have excellent communication skills, a strong attention to detail, and be able to work efficiently in a fast-paced environment.

Key Responsibilities:

- Process insurance claims accurately and efficiently for our AU client

- Verify and review claim information to ensure accuracy and completeness

- Communicate with clients, insurance companies, and other relevant parties to gather necessary information

- Investigate and resolve any discrepancies or issues with claims

- Maintain up-to-date knowledge of insurance policies and regulations

- Provide exceptional customer service to clients and address any inquiries or concerns regarding claims

- Collaborate with team members to ensure timely processing of claims and meet departmental goals

- Keep detailed records of all claims and update databases accordingly

- Identify opportunities for process improvements and make recommendations to management

- Adhere to all company policies and procedures, as well as industry regulations and compliance standards

Qualifications:

- Bachelor's degree in Business Administration, Finance, or a related field

- Minimum of 2 years of experience in claims processing, preferably in the insurance industry

- Strong understanding of insurance policies and procedures

- Excellent communication skills, both written and verbal

- Ability to work efficiently in a fast-paced environment

- Strong attention to detail and accuracy

- Proficient in Microsoft Office and experience with claims management software is a plus

- Customer service-oriented with the ability to handle difficult situations with professionalism and empathy

- Strong organizational and time management skills

- Ability to work independently and as part of a team

- Willingness to adapt to changing processes and procedures

- Knowledge of AU insurance regulations and compliance standards is a plus

Working at DBOS:

At DBOS, we value our employees and strive to create a positive and supportive work environment. We offer competitive salaries, benefits, and opportunities for growth and development. Our team is made up of dedicated and passionate individuals who work together to achieve our goals and provide the best service to our clients.

If you are looking for a challenging and rewarding career in the insurance industry, we encourage you to apply for the position of Claims Officer at DBOS. We are committed to diversity and equal opportunity and welcome applicants from all backgrounds to join our team.