Holding Yard Coordinator

Overview

We are seeking a highly organised and reliable Holding Yard Coordinator to support our Australian towing operations. This role is essential in ensuring smooth yard activities, accurate documentation, timely coordination, and consistent communication with the operations team. The ideal candidate is proactive, detail-oriented, and able to work independently, especially during periods when they may be the primary point of contact.

Key Responsibilities

• Manage and monitor vehicles in the backend system, ensuring records are accurate and updated.

• Follow up on pending vehicle actions and coordinate with relevant stakeholders as needed.

• Answer inbound phone calls, including weekend coverage, and provide clear, professional support.

• Assist with entering and processing paperwork into the company system.

• Review and verify records to ensure all required documentation is complete and compliant.

• Book appointments and schedule activities for the team throughout the week.

• Handle various administrative, coordination, and clerical tasks as required.

• Work independently and maintain strong communication with onshore staff, ensuring smooth workflow even with minimal supervision.

Qualifications

• At least 23 years of experience in administrative support, coordination, logistics, or a similar role.

• Strong organisational and time-management skills with high attention to detail.

• Ability to work independently and make sound decisions when needed.

• Comfortable handling phone calls and providing customer support.

• Proficient in basic computer applications and record management systems.

• Willingness to work weekends for phone coverage, as required.

• Strong communication skills and a professional, reliable work ethic.

What We Offer

• Full training to ensure confidence and competence in all tasks.

• Opportunity to support a well-established Australian towing business.

• A stable, long-term role with room to grow.