Recruiter

Position Description

Role Title: Recruiter
Department: People, Culture & Safety (PCS)
Reports to: PCS Manager

Role Purpose

The Volume Recruiter is responsible for delivering high-quality, high-volume recruitment outcomes across Eurekas frontline, operational, and support roles. This role focuses on ensuring vacancies are filled efficiently with capable, values-aligned candidates who support business continuity, while providing a positive candidate and hiring manager experience.

Key Responsibilities

Talent Acquisition

• Manage end-to-end recruitment for high-volume roles (Village Managers, Chefs, Kitchen Hands, Grounds & Maintenance, and frontline support staff).
• Proactively source candidates through job boards (e.g. SEEK, LinkedIn), talent pools, community networks, and internal referrals.
• Screen, shortlist, and coordinate interviews in line with best practice and company standards.
• Build and maintain casual pools and alumni pipelines to reduce time to hire.
• Manage advertising, including writing engaging job ads aligned with Eurekas employer brand.

Candidate & Hiring Manager Experience

• Deliver a professional and inclusive candidate experience from application through to onboarding.
• Partner with hiring managers to understand workforce needs and coach them on recruitment processes, interview techniques, and selection decisions.
• Ensure consistent communication with candidates and managers throughout the recruitment lifecycle.

Process & Compliance

• Adhere to all legislative requirements, including work rights checks, privacy, and equal opportunity.
• Use the Applicant Tracking System (Employment Hero) and reporting tools accurately to ensure data integrity.

Reporting & Insights

• Track recruitment metrics (time to hire, cost per hire, source of hire, candidate satisfaction).
• Provide weekly and monthly reporting to PCS leadership.
• Share market insights and competitor activity to inform recruitment strategies.

Key Relationships

• Internal: Hiring Managers, Regional Managers, PCS team (HR, L&D, Payroll, HSE).
• External: Candidates, recruitment agencies, job boards, community groups, training providers.

Key Skills & Competencies

• Proven ability to manage end-to-end recruitment in a high-volume environment.
• Strong stakeholder management skills with the ability to influence and coach managers.
• Excellent communication and interpersonal skills, able to build rapport quickly.
• Ability to manage competing priorities and deliver outcomes in a fast-paced environment.
• Tech-savvy with experience in ATS/HRIS systems and Microsoft Office Suite.
• Knowledge of employment law, visas, and compliance requirements.

Qualifications & Experience

• Minimum 2+ years experience in recruitment, ideally volume or frontline hiring.
• Experience in aged care, hospitality, retail, or similar high-volume industries desirable.
• Certificate or Diploma in Human Resources, Business, or related field (desirable but not essential).

Eureka Values Alignment

• We Put People First ensuring every candidate feels respected and valued.
• We Embrace the Challenge managing multiple priorities with resilience and agility.
• We Commit & Follow-Up delivering on recruitment promises and SLAs.
• We Act with Purpose hiring talent aligned to business needs and future growth.
• We Build Belonging creating an inclusive, engaging recruitment experience.