We are looking for a strong SharePoint Administrator is responsible for day-to-day administration, support, and operational governance of Microsoft 365 services. The role ensures platform stability, security compliance, and high-quality user support.

Who Are We?

Decision Inc. is a global digital partner that enables businesses to reinvent themselves to realise their full potential.

We deliver agility, resilience, and intelligence to any enterprise, enabling them to adapt quickly and thrive through innovation and opportunity. Our teams have engaged with more than 400 clients globally over the past 15 years, providing them with the expertise to build, operate, and optimise their digital businesses.

We achieve this by leveraging the worlds best technology to drive our clients business ambitions forward into tomorrow's reality. These technologies include but are not limited to: Microsoft, SAP, Qlik, Snowflake, Alteryx, Automation Anywhere, and Workday Adaptive Insights.

Our success is ultimately driven by our entrepreneurial culture, industry exposure, and the passion of our people. We have three key cross-functional teams – Functional and Specialist Consulting, Development, and Engineering teams. Based in four global offices, our exceptional consultants focus on delivering value to clients by keeping them at the centre of our service delivery. To find out more about our exciting fast-paced culture visit: Careers at Decision Inc.

What Will You Do?

You will provide operational administration and support across Microsoft 365 collaboration platforms, ensuring stable, secure, and well-governed environments for business users.

Key Responsibilities:

• Administer Microsoft 365 services including SharePoint Online and Microsoft Teams
• Provision and configure SharePoint Online sites in accordance with governance standards
• Manage user access, permissions, and identity controls across the Microsoft 365 environment
• Provide end-user support and troubleshooting for collaboration platforms
• Monitor platform health, usage, and operational performance
• Support governance, compliance, and operational policies

• Maintain documentation, operational procedures, and user guidance
• Work with engineering and delivery teams to resolve incidents and service requests

Who Do You Need to Be?

• Experience administering Microsoft 365 environments
• Strong knowledge of SharePoint Online and Microsoft Teams administration
• Understanding of permissions management and governance within Microsoft 365
• Experience supporting collaboration platforms in enterprise or managed services environments
• Strong troubleshooting and customer support skills
• Ability to operate in SLA-driven support environments

Desirable

• Microsoft 365 certifications (MS-900, MS-102 or similar)
• Exposure to Power Automate or basic workflow automation
• Understanding of Microsoft 365 compliance and security capabilities