Receptionist Medical

Position: Receptionist Medical

Position Overview:

As a Receptionist, you will be the first point of contact for our patients. You will play a crucial role in creating a positive and welcoming atmosphere for our patients and visitors. Your primary responsibility will be to handle all incoming calls, schedule appointments, and greet patients in a friendly and professional manner. You will also be responsible for maintaining patient records and ensuring that our front desk operations run smoothly.

Key Responsibilities:

- Greet patients and visitors in a warm and friendly manner

- Answer incoming calls and transfer them to the appropriate department or staff member

- Schedule appointments and maintain the appointment calendar

- Verify patient information and insurance details

- Collect co-payments and process payments

- Maintain patient records and update them as needed

- Assist with administrative tasks such as filing, faxing, and photocopying

- Maintain a clean and organized reception area

- Communicate with patients regarding any changes to their appointments

- Ensure patient confidentiality and comply with all HIPAA regulations

- Collaborate with other staff members to ensure efficient operations of the front desk

- Handle any patient inquiries or concerns in a professional and timely manner

Qualifications:

- High school diploma or equivalent

- Previous experience as a receptionist, preferably in a medical setting

- Excellent communication and customer service skills

- Proficient in Microsoft Office and electronic medical records systems

- Ability to multitask and prioritize tasks effectively

- Strong attention to detail and organizational skills

- Knowledge of medical terminology is a plus

- Ability to maintain a positive and professional attitude in a fast-paced environment

We Offer:

- Competitive salary and benefits package

- Opportunities for growth and career advancement

- A supportive and collaborative work environment

- Training and development programs to enhance your skills

- The satisfaction of making a difference in the lives of patients