DermoCares Program Coordinator

JOB SUMMARY

The DermoCares Program Coordinator provides end-to-end operational, administrative, and coordination support across all DermoCares programs, ensuring that initiatives are executed on time, documented accurately, and delivered consistently across Dermorepubliq sites.

Reporting directly to the DermoCares Leads, the role serves as the central coordination point between the Leads, Program Committee Heads, site representatives, internal departments, and external partners — translating approved plans into organized, trackable action.

The position supports program governance, SOP implementation, request and case processing, event and outreach logistics, records and tracker management, budget monitoring support, and the preparation of weekly and periodic reports for DermoCares Leadership.

The Program Coordinator shall support all DermoCares programs, including:

• Learn+ — Educational Support and Scholarship Program
• EAP+ — Employee Assistance Programs, including the Employee Assistance Support Fund (EASF), Mental Health and Wellness, and Addiction Management and Rehabilitation Governance
• Give Back+ — Corporate Social Responsibility (CSR), Community Outreach, and Donation Programs
• DermoCares Committees, Site Representatives, and Cross-Program Engagement Activities.

KEY RESPONSIBILITY

Program Coordination and Execution

• Coordinate day-to-day implementation of all DermoCares programs in line with approved plans, SOPs, and timelines set by the DermoCares Leads.
• Track program action items, deadlines, and deliverables across committees and ensure follow-through by assigned owners.
• Serve as the primary liaison between the DermoCares Leads, Committee Heads, and site representatives across San Roque, Mayamot, Fortune, Cyber One (6th and 15th Floor), and Kiosk BAS.
• Escalate risks, delays, and issues to the DermoCares Leads with clear status and recommended next steps.

Governance, Policy, and SOP Support

• Support the DermoCares Leads in implementing the DermoCares Governance and Privilege Framework.
• Assist in drafting, formatting, version control, and filing of:
• Policies and Standard Operating Procedures (SOPs)
• Program guidelines and eligibility criteria
• Forms, templates, and request checklists
• Committee charters, appointment memos, and announcements
• Ensure program activities follow approved governance, approval routing, and documentation standards.

Request, Application, and Case Processing

• Receive, log, and pre-screen requests and applications for scholarship, educational assistance, EASF, and other employee support programs.
• Validate completeness of requirements and route submissions to the appropriate Committee Head or Lead for evaluation and approval.
• Monitor turnaround times and update requesters on application status in a timely and professional manner.
• Handle sensitive employee cases with strict confidentiality and in accordance with data privacy requirements.

Events, CSR, and Outreach Logistics

• Plan and coordinate logistics for DermoCares activities, including outreach programs, donation drives, wellness sessions, scholarship roadshows, and employee engagement events.
• Coordinate with Procurement, Admin, Finance, and Marketing on purchase requests, venues, materials, transport, and communications.
• Support partner and beneficiary coordination, including schools, shelters, community groups, and corporate partners.
• Document activities through attendance records, photos, and post-event summaries.

Budget and Resource Monitoring Support

• Prepare and track budget requests, RICA requests, liquidations, and fund utilization for each program.
• Maintain an updated budget and disbursement tracker and flag variances to the DermoCares Leads.
• Coordinate with Finance on release schedules, supporting documents, and audit requirements.

Reporting, Records, and Communications

• Consolidate inputs for the DermoCares Weekly Report and periodic executive reports for the Chairman and CEO.
• Maintain DermoCares trackers, including program, committee participation, and participation points trackers.
• Organize and maintain the DermoCares OneDrive repository, ensuring files are complete, current, and access-controlled.
• Prepare meeting agendas, minutes, and action logs for DermoCares Leadership and committee meetings.
• Support internal announcements and DermoCares communication materials, subject to Leads' approval.

QUALIFICATION AND REQUIREMENTS

• Bachelor's degree in Human Resources, Business Administration, Psychology, Social Work, Communications, Public Administration, or a related field.
• At least 1–3 years of experience in program coordination, employee engagement, CSR, HR administration, or project support; experience in a people-care or non-profit setting is an advantage.
• Strong organizational, time management, and multi-tasking skills, with the ability to manage several programs and deadlines at once.
• Excellent written and verbal communication skills in English and Filipino.
• Proficient in Microsoft 365 (Excel, Word, PowerPoint, Teams, OneDrive, SharePoint).
• Sound judgment in handling confidential and sensitive employee information, with working knowledge of the Data Privacy Act of 2012.
• Detail-oriented, proactive, and dependable, with a strong service mindset.
• Willing to travel to Dermorepubliq sites and outreach locations, and to support activities outside regular hours when required.
• Demonstrates compassion, accountability, integrity, and people-centered values aligned with DermoCares.

EQUAL OPPORTUNITY STATEMENT

DermoCares, aligned with the core values and people-centered culture of Dermorepubliq, is committed to fostering a humanized workplace that promotes diversity, inclusivity, respect, compassion, and equal opportunity for all employees.

The organization values individuals based on merit, capability, integrity, potential, and alignment with organizational values, regardless of gender, age, civil status, religion, disability, or background.

Through DermoCares initiatives and programs, the organization continuously promotes employee wellbeing, professional growth, supportive leadership, and a workplace culture where every individual feels valued, heard, respected, and empowered to thrive.