JOB SUMMARY

The Quality Control (QC) Supervisor is responsible for overseeing daily laboratory operations and ensuring that all raw materials, in-process products, and finished goods consistently meet established company specifications and quality standards. This role requires demonstrated experience in supervising and handling QC personnel to ensure operational efficiency, regulatory compliance, staff development, and continuous process improvement.

The QC Supervisor must be a Licensed Chemist and is accountable for maintaining and enforcing quality standards in compliance with the Food and Drug Administration Philippines (FDA Philippines), Good Manufacturing Practices (GMP), and other applicable regulatory and industry requirements.

KEY RESPONSIBILITIES

Quality Control Operations

• Assign laboratory testing schedules and monitor the timely completion of analyses.
• Ensure proper sampling and testing of raw materials, in-process products, and finished goods in accordance with approved procedures.
• Review and approve laboratory test results and Certificates of Analysis (COA).
• Ensure proper handling, labeling, and storage of retention samples.
• Enforce Good Laboratory Practices (GLP) within the laboratory.
• Monitor equipment calibration, preventive maintenance, and verification activities to ensure accuracy and reliability of test results.

Team Supervision & Training

• Supervise and coordinate daily activities of QC Analysts and/or Quality Services Analysts.
• Conduct performance evaluations, provide coaching, and recommend training, development plans, or corrective actions when necessary.
• Ensure adequate manpower scheduling and workload distribution to support production timelines and laboratory testing requirements.
• Promote teamwork, accountability, and continuous improvement within the Quality Control team.

Compliance and Documentation Management

• Maintain and control SOPs, quality records, and compliance logs in accordance with QMS requirements.
• Ensure laboratory operations comply with FDA Philippines regulations and GMP standards.
• Provide support during regulatory inspections and internal/external audits.
• Investigate & document out-of-specification (OOS) results, deviations, and customer complaints, ensuring timely resolution and proper reporting.
• Perform supplier qualification, documentation review, and ongoing performance monitoring to ensure raw material quality and compliance.
• Ensure proper document control, record accuracy, and audit readiness at all times.
• Support CAPA investigations related to product quality issues and process deviations.
• Ensure full compliance with company policies, Good Manufacturing Practices (GMP), and regulations of the Food and Drug Administration Philippines.

Cross-functional Communication

• Support R&D, Production, Operations and Supply Chain teams in quality inspections, product evaluation, and product release activities.
• Coordinate with the Procurement regarding raw material quality concerns and supplier-related issues.
• Collaborate with the QRRS Supervisors, QS Manager, and Chief Scientific Officer (CSO) on quality matters.
• Participate in cross-functional meetings, quality review sessions, and continuous improvement discussions as required.

Additional Responsibilities

• Perform other duties as assigned by Quality Services (QS) Management to support overall product quality, regulatory compliance, and operational efficiency.
• Assist in special projects, process improvements, and quality initiatives as directed.

QUALIFICATION & REQUIREMENTS

Education:

• Bachelor’s degree in Chemistry
• Must be a Licensed and/or Registered Chemist

Experience:

• At least 1–2 years of experience supervising Quality Control laboratory in the cosmetics, food, or FMCG industries is preferred.
• Knowledge of regulations of the Food and Drug Administration Philippines and the ASEAN Cosmetic Directive (ACD) is an advantage.
• Familiarity with Good Manufacturing Practices (GMP), product testing procedures, batch record review, and inspection protocols is a plus.

SKILLS & COMPETENCIES

• Strong knowledge of Quality Management Systems (QMS) and GMP principles.
• Excellent documentation, record-keeping, and organizational skills.
• High level of attention to detail and analytical thinking.
• Strong communication, coordination skills, and team collaboration skills.
• Ability to manage multiple products, tasks, and deadlines efficiently.
• Proficient in Microsoft Office applications and regulatory documentation systems.

GROWTH AND DEVELOPMENT OPPORTUNITIES

• Gain exposure to both cosmetic and food regulatory frameworks.
• Opportunity to participate in internal and external regulatory audits.
• Develop strong expertise in Good Manufacturing Practices (GMP), quality systems, and regulatory compliance, providing a strong foundation for advancement into Quality Assurance or Operations leadership roles.
• Participate in training programs related to GMP, HACCP, and regulatory compliance.

WORK ENVIRONMENT

• Primarily office and laboratory-based, with periodic presence in production areas for inspections and monitoring activities.
• Requires coordination with suppliers and toll manufacturers to support quality assurance and regulatory compliance activities.

EQUAL OPPORTUNITY STATEMENT

Dermorepubliq is an equal opportunity employer and is committed to fostering a diverse and inclusive work environment.