BEAUTY ADVISOR

Job Title: Beauty Advisor

Department: Sales

Work Set Up: Onsite

Reports To: Sales Manager

As a Beauty Advisor, you are a vital frontline representative of Dermorepubliq tasked with driving sales, delivering personalized skincare solutions, and creating exceptional in-store experiences.

More than a sales associate, you are a skincare expert and beauty role model. You bring the latest product innovations and knowledge to customers, while promoting personal wellness, confidence, and healthy self-care habits. You play a strategic role in converting foot traffic into loyal customers through authentic engagement, expert consultation, and effective follow-through.

You'll participate in kiosk operations, mall activations, and promotional events while receiving ongoing training, coaching, and performance support. A results-oriented mindset, flexibility in kiosk assignments, and commitment to personal development are key to your success.

Key Responsibilities

Strategic Sales Generation

• Achieve and exceed individual sales targets and Key Performance Indicators (KPIs) aligned with Dermorepubliq s growth goals
• Proactively identify sales opportunities through upselling and cross-selling based on skincare needs and concerns
• Leverage in-depth product knowledge and training to build trust and drive sales conversion
• Stay updated with regular product trainings and refreshers to improve selling techniques and stay informed on new launches

Customer Experience & Brand Representation

• Deliver a personalized, consultative, and professional experience to every customer
• Offer in-depth skincare consultations, product recommendations, and live demonstrations
• Educate customers on skincare routines, ingredient benefits, and Dermorepubliq's unique value proposition
• Promote confidence and wellness through your role as a beauty and skincare role model
• Uphold brand image by maintaining a clean, organized, and visually aligned kiosk

Operational Efficiency

• Accurately process sales transactions and maintain proper documentation
• Participate in kiosk opening/closing, inventory replenishment, and regular stock audits
• Monitor fast-moving SKUs and report inventory concerns for proactive stock management

4. Strategic Execution & Reporting

• Provide valuable customer feedback, product interest trends, and competitor insights
• Support in-store promotions, product launches, and campaign rollouts
• Collaborate with teammates and area leaders to implement sales strategies aligned with Dermorepubliqs retail roadmap

Submit accurate daily sales reports, including:

• Sales and units sold
• Foot traffic count and conversion rate
• Customer engagement summaries and after-care follow-ups

Participate in monthly reporting with the Offline Team to:

• Share observed areas for improvement
• Engage in 1:1 coaching session to enhance performance and selling confidence

Event Participation & Kiosk Flexibility

• Represent the brand during mall activations, outdoor campaigns, and pop-up events
• Assist in booth setup, sampling, product education, and customer engagement
• Maintain a consistent, professional brand image across all event touchpoints
• Be willing to support other kiosk locations when required