Guest Service Agent

Responsibilities

Responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guests account upon completion of their stay.

Location

• Phuket
• Samui
• Pattaya
• Hua-Hin

Qualifications

A strong focus on customer service

Prior experience in hotel front office operations is preferred

Excellent communication skills; fluency in English is required

Be able to work shifts, weekends and public holidays

Computer skills in Ms Office; experience with Property Management Systems (PMS) is preferred